Business Adoption Coordinator
Global Cybersecurity Audits 2024/25 + 2026
- Led end-to-end project management (RFP through closure) of a cybersecurity audit initiative spanning 26 CMS global member firms, coordinating external vendors on penetration testing and controls audits, remediation tracking, and reporting.
- 2024/25 cycle: nearing closure — 22 of 26 firms fully remediated, 4 remaining in active remediation for major findings.
- 2026 cycle: scaled into a full programme with two independently managed workstreams (pentesting, controls audits) under separate vendors; owned RFP process plus governance, reporting cadence, scheduling, and resource management.
Global Cybersecurity Insurance
- Supported initiation, definition, and early execution phases of establishing global cybersecurity insurance coverage, alongside the audit programme work; later handed over to a vendor project manager for contractual matters.
Member Firm Onboarding
- Led end-to-end onboarding of India as a new CMS member firm; provided onboarding assistance for Mauritius, Sweden, and Mozambique.
Personalization Module
- Took over the Personalization Module initiative at proof-of-concept stage and led it through Phase 2 — a module designed to sit above the client portal and related digital portals, letting any user manage their own personalized environment: what they see, and how they see it. Delivered flawlessly through Phase 2 before being deprioritized at an organizational level due to reprioritization, unrelated to project delivery.
Client Due Diligence (CDD/KYC) Digitalization
- Led end-to-end project management of a firm-wide Client Due Diligence digitalization initiative, digitizing the entire CDD process across CMS — delivered flawlessly through the execution phase before being deprioritized at an organizational level due to controversy over project need, unrelated to project delivery.
PMO Governance & Budget Monitoring
- Own budget forecasting and expenditure reporting (~€1M total budget, up to 20 budget lines, monthly reporting cadence), while contributing to evolving PMO governance frameworks as the function matures.
Global Client Reporting
- Helped establish and launch a global client reporting initiative consolidating client data across all 26 CMS member firms; ongoing monitoring now owned by the lead PM.
AI/ML-Driven PMO Process Automations
- Designed and implemented AI-assisted workflows enabling project managers to maintain accurate, up-to-date logs with minimal manual effort — cutting manual log-update time by roughly 60–70%.